Shipping policy

Thank you for shopping with us. Please review our Shipping Policy carefully.

Order Processing

All orders are processed within three (3) business days after payment is received. Processing times are estimates and are not guaranteed. Processing times may vary depending on order volume, product availability, seasonal demand, promotions, holidays, or unforeseen circumstances.  If we are unable to process your order within the stated timeframe, we will notify you and provide the option to cancel your order for a full refund, in accordance with applicable law.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times vary based on your location and the shipping method selected. All delivery dates are estimates and are not guaranteed.

Shipping Confirmation

You will receive a separate email once your shipping label has been created, along with your tracking number.  Packages are typically dropped off with USPS within 1–2 business days after label creation.  The tracking number will activate within 24-48 hours after USPS scans it into their system.

Domestic Shipping

We currently ship to addresses within the United States only.

Carrier Delays & Delivery Issues

Once an order has been handed over to the shipping carrier, delivery timing is determined by that carrier. While we are not responsible for delays caused by the carrier, weather conditions, or other circumstances beyond our control, we will make reasonable efforts to assist you in tracking or resolving delivery issues.

Incorrect or Incomplete Addresses

Please ensure that your shipping address is accurate and complete at checkout. We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer.

If an order is returned to us due to an incorrect or undeliverable address, additional shipping fees may apply to reship the order.

Lost or Missing Packages

If your order appears to be lost in transit or has not been received by the expected delivery date, please contact us within fourteen (14) days of the expected delivery date so we can assist you in locating your package.

Please note: orders confirmed as delivered by the carrier to the address provided at checkout are generally not considered lost, unless there is evidence of non-delivery or a carrier error.

In addition, we are not responsible for delays caused by the carrier, weather conditions, or other circumstances beyond our control.

Changes to Shipping Policy

You may review the most current version of this Shipping Policy at any time on this page. We reserve the right to update or modify this policy at any time. Changes will apply only to orders placed after the updated policy is posted on our website.

Contact

If you have any questions about shipping or your order, please contact us at planners@bycdanipatrice.com.